Terms & conditions

These legal and general terms define the framework applicable to all activities offered under the name Centre EPÉU, whether they are intended for private individuals or for companies, institutions and organisations.

Any contact, registration, appointment request, participation in an activity, training course, teaching, Mental Treatment, individual analysis or intervention in a company implies full and complete acceptance of these terms.

1. Legal identification

The Centre EPÉU is a brand and an organisation, legally operated by the company:

PONGH Société par actions simplifiée (SAS)
SIREN: 790 473 169
SIRET (registered office): 790 473 169 00031
Intra-Community VAT: FR88790473169

Registered office address
1 Allée du Parc
11300 Saint-Martin-de-Villereglan – France

The company PONGH is solely responsible, legally and contractually, for the activities offered under the name Centre EPÉU.

2. Scope of application

These terms apply to all activities offered by the Centre EPÉU, in particular:

• training courses and teachings,
• residential Mental Treatment,
• individual analyses (in person or by videoconference),
• collective interventions in companies,
• annual prevention programmes,
• analysis, orientation and transmission programmes.

They apply unless specific contractual provisions to the contrary have been established in writing.

3. Nature of the activities offered

The activities of the Centre EPÉU fall exclusively within:

• inner and cognitive training,
• the transmission of knowledge and experience,
• the understanding of human perceptual and mental functioning,
• the structuring of cognitive and perceptual capacities.

Under no circumstances do they constitute:

• medical care,
• a therapeutic or paramedical act,
• a medical or psychological diagnosis,
• psychotherapy,
• or an alternative to existing medical or institutional care.

Any situation falling within the medical, psychiatric or clinical psychological field is exclusively a matter for the competent healthcare professionals.

4. Registration, admission and selection procedures

Access to the activities of the Centre EPÉU is neither automatic nor guaranteed.

Depending on the nature of the request, the Centre EPÉU may require:

• a preliminary exchange with the administrative office,
• a prior individual analysis,
• or an orientation interview.

The Centre EPÉU reserves the right:

• to refuse a registration,
• to defer an admission,
• or to interrupt a process,

where the request does not correspond to the framework offered or presents an unsuitable risk.

This selectivity is an integral part of the functioning and ethics of the Centre.

5. Financial terms and payment arrangements

The applicable fees are specified:

• on the information pages of the website,
• in quotations, agreements or contractual documents,
• or during exchanges with the administrative office.

Full payment in advance

Unless otherwise stated in a written contractual provision:

• the full amount of the service is due,
• full payment must be made at least thirty (30) days before the start of the activity, whatever its nature (training course, Mental Treatment, individual analysis, intervention in a company, annual programme).

No access to an activity is permitted until full payment has been received.

No refunds

Any sum paid, including as a deposit or reservation, is definitively acquired by the company PONGH.

No refund is made, for any reason whatsoever, including:

• cancellation by the participant or the company,
• inability to participate,
• change in personal or professional circumstances,
• voluntary interruption of the programme.

6. Cancellation, postponement and interruption

At the initiative of the participant or the company

Any cancellation, absence or interruption, whatever the cause, does not give rise to any refund, in whole or in part.

The sums paid remain fully due and acquired by the company PONGH.

A postponement may be considered solely at the discretion of the Centre EPÉU, without obligation, without being automatic and without this constituting a right.

At the initiative of the Centre EPÉU

The company PONGH reserves the right to cancel, postpone or interrupt an activity in the event of:

• force majeure,
• safety reasons,
• manifest unsuitability of the request,
• failure to respect the framework laid down,
• or behaviour incompatible with the requirements of the Centre.

In such situations, the handling arrangements are determined by the company PONGH, without any obligation of automatic refund.

7. Liability and limits of commitment

The Centre EPÉU and the company PONGH are bound by an obligation of means, not an obligation of results.

No guarantee is given concerning:

• the effects experienced,
• personal or professional development,
• the stability of results,
• or the direct or indirect consequences of the steps undertaken.

The Centre EPÉU cannot be held liable for personal interpretations, individual decisions or uses made outside the framework offered.

8. Voluntary participation, individual responsibility and behaviour

Participation in the activities of the Centre EPÉU is based on:

• explicit voluntary participation,
• individual responsibility,
• respect for the framework, the rules and the other participants.

Any behaviour incompatible with the framework of the Centre may result in immediate exclusion, without compensation.

9. Confidentiality and data protection

Exchanges taking place in the context of:

• individual analyses,
• training courses and teachings,
• intensive programmes,
• or interventions in companies,

are subject to strict confidentiality.

The Centre EPÉU complies with the regulations in force concerning the protection of personal data (GDPR).

No personal information is transmitted to third parties without express authorisation, except where required by law.

10. Interventions in companies

Interventions carried out in companies:

• constitute neither an individual assessment nor a personnel management tool,
• do not give rise to any ranking, scoring or performance appraisal,
• are based on the voluntary participation of those taking part.

Feedback provided to the company is global, non-nominative and non-identifying.

11. Professional insurance

The company PONGH carries on its activity within the framework of professional civil liability insurance, covering the activities of the Centre EPÉU in accordance with their non-medical and non-therapeutic nature.

12. Applicable law and disputes

These terms are governed by French law.

In the event of a dispute, the parties undertake to seek an amicable solution before any legal action.

Failing an amicable agreement, the competent courts shall be those of the jurisdiction of the registered office of the company PONGH.

13. Acceptance of the terms

The fact of:

• contacting the Centre EPÉU,
• registering for an activity,
• participating in a programme,
• or contracting an intervention,

implies full, complete and unreserved acceptance of these legal and general terms.

Final summary

The activities of the Centre EPÉU form part of an approach of training, prevention and understanding of human functioning. They constitute neither care nor therapeutic treatment, and take place within a voluntary, responsible and legally defined framework.